About Freshservice
Freshservice is the mobile front end for Freshworks Inc's service management offering, giving teams a way to stay tied to their helpdesk while away from a desk. The application is published under the package name com.freshservice.helpdesk and is filed under the business category.
Keeping the helpdesk within reach
Rather than sitting in front of a console, users can carry the Freshservice environment with them. The package identifier makes the focus clear: this build exists to give support and IT staff a portable window on their service work, so requests and day-to-day tasks stay accessible from a phone or tablet.
A business app from Freshworks Inc
Freshservice is offered by developer Freshworks Inc, a publisher whose work centres on service and support software for organisations. It sits in the business category, which signals that it is aimed at professional settings rather than casual use. Anyone installing it should expect a tool shaped around working service workflows instead of a consumer media or lifestyle experience.
Checking space and device compatibility
The package weighs 228.5 MB, so it is worth confirming there is enough spare capacity before beginning an install. The build requires Android 8.1 or newer, and handsets running older releases fall outside the supported range. No content rating is recorded for this release, so treat the listing accordingly when deciding who should use it.
Version and release information
The edition described here is version 8.14.0, published on 2026-10-04. It is the most recent build covered by this listing, and users can confirm what is present on their device by comparing that number against the installed copy of com.freshservice.helpdesk.
APK Information
- Version
- 8.14.0
- Size
- 228.5 MB
- Android
- 8.1+
- File type
- APK
- Updated
- Oct 4, 2026
- Package
- com.freshservice.helpdesk
- Developer
- Freshworks Inc
Features
Helpdesk Access
Business Tools
Freshworks Inc App
Frequently Asked Questions
Which Android releases can run this app?
The build requires Android 8.1 or newer. Devices on that release or above should satisfy the install requirement, while anything older falls outside the supported range and may fail to install or behave unpredictably. If you are unsure which release your phone or tablet is running, check the system settings before starting the install of com.freshservice.helpdesk.
How much storage should I set aside for the install?
The package is 228.5 MB in size, which is the space taken by the download itself. Leave additional headroom on your device for unpacking, cached data and future updates, since those can temporarily require more room than the listed figure. Devices that are already close to full may struggle, so freeing space first is the safer approach.
What version does this listing provide?
This listing provides version 8.14.0, released on 2026-10-04. It is the latest build described on this page. After installing, you can verify the number in your device's application information to make sure you are running the same release rather than an older copy that was already present on the handset.
What is the package name of the app?
The package name is com.freshservice.helpdesk. This identifier is what the system uses to recognise the application for updates, uninstallation and troubleshooting. If you need to locate Freshservice in your device's application list, search for that identifier or the name Freshservice, which is the label published by developer Freshworks Inc.
Is a content rating listed for this release?
No content rating is recorded for this release, so the listing does not provide guidance on age suitability. That means you will need to judge the app on its purpose: it is a business category tool from Freshworks Inc intended for professional service work, rather than entertainment or media aimed at a general audience.
